Effective Date: 8 / 17 / 2024
Thank you for choosing Real Ignition. This Cancellation and Refund Policy governs the cancellation of our services and outlines our refund policy.
1. Cancellation by Client: You may cancel your subscription at any time by providing us with at least 48 hours' notice before the next billing cycle. To cancel, please contact us at [Your Contact Information]. Upon cancellation, we will complete the remaining service period that has been paid for, with your consent. No refunds will be issued for the remaining service period.
2. Cancellation by [Your Company Name]: We reserve the right to cancel your subscription at any time due to non-payment, breach of our Terms of Use, or other reasons deemed appropriate by us. In such cases, we will provide notice to you and may refund any prepaid fees on a prorated basis for the unused portion of the service period.
1. Money Back Guarantee: We guarantee at least 5 hot leads within the first 30 days of service or your money back. The refund applies to the service fee only and does not include any ad spend used on the ad platforms to perform the service. To request a refund under this guarantee, you must notify us within 30 days from the start of service.
To be able to take advantage of this guarantee you must return the service agreement to us within 48 hours of receiving it and attend an onboarding call within 7 days of signing up for service as this affects [Your Company Name]’s ability to deliver on the guaranteed results. Failure to do so can result in forfeiture in eligibility for the refund and/or early termination of service.
2. Refund Process: Refunds under the money back guarantee will be processed within a reasonable timeframe after confirmation of eligibility. Eligibility is based on our assessment of the effectiveness of the service in generating hot leads as defined in our agreement.
3. Non-Guarantee Refunds: Except for the money back guarantee as specified above, no refunds will be given for any reason, including but not limited to dissatisfaction with the results of our services or early termination by the client.
4. Additional Services: Bonus services or extras offered in addition to the core service will not affect the refund or cancellation terms of the core service.
By paying for our services, you agree to abide by the terms of this Cancellation and Refund Policy.
If you have any questions about this Cancellation and Refund Policy, please contact us at https://realignition.com/contact.
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This policy provides clarity on the conditions under which clients can cancel their subscription, the circumstances under which refunds are applicable (specifically the money back guarantee), and the overall agreement regarding refunds and cancellations upon payment for services.
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